FAQs
Common Questions
The webbing on our straps is 10mm in width.
If your camera has straps slots that are 10mm, then our straps will fit!
There is a work around for this, however it's not a perfect solution as it requires a triangle split ring to be attached to the strap lug.
They can be tricky to get on and there is the potential for them to wear against the finish of the camera unless you use a leather protector that usually comes with the rings.
We have now had a few customers use this solution and they are happy with the results but I definitely want you to be aware of the possible cosmetic wear on the camera if you don't use some sort of buffer between the ring and the camera.
To find these in your local area I would google 'triangle split ring for camera with leather protector'.
Our camera straps are made with 10mm webbing.
If your Hasselblad X2D came with strap connectors, and the strap slots are 10mm in width, you can use your connectors to attach our straps to your camera!
Any connector that fits your camera, providing it has a 10mm strap slot will work!
If your camera did not come with connectors, you can purchase them online.
*We do always recommend customers use premium clips and not order 3rd party clips.
It is possible, and we have had some photographers use their strap in this way, however it requires a tripod plate that has 10mm strap slots.
The tripod plate will be what the Lucky Strap attaches too, please note that we do not stock these plates and it is not included with your strap purchase.
The Regular Length straps are a little longer than a stock strap, perfect for using as a traditional neck strap or hanging off one shoulder. Also works as a cross body strap for most people up to about 170cm (5'7" tall).
Our Long Length straps are 25cm longer than our Standard Length which makes them better for wearing across the body for people over 170cm (5'7") tall.
SHIPPING & RETURNS
You can find out more on our shipping & handing times, as well as our prices here!
We offer change of mind refunds on any product that hasn’t been personalised.
Unfortunately, if you have chosen to personalise your strap we can only offer a refund or exchange if there is some issue with our workmanship.
You can read more about our Refunds, Returns & Exchanges here!
DELUXE 45 CAMERA STRAPS WITH CUSTOM EMBOSSING
We ask that you allow 2-3 weeks for any Deluxe 45 orders to be dispatched that has custom embossing and 4-6 weeks for custom logo embossing items to be dispatched.
*Please be aware this does not include shipping time.
We want to make sure the strap is perfect and we do not want to rush this process and end up with a poor embossing finish.
If you are in need of a Deluxe 45 in a shorter time frame please contact us, as it may be possible to get one, however there are some limitations including;
- the embossing would need to be BLIND
- the font either Block or Times
- and, the text would need to be less than 12 characters long.
Other
We love to help customers create the perfect strap!
While we cannot guarantee we will be able to provide everything you ask for, we will do our best to work with you to create a strap you will be proud to use.
The best way to place a custom shop order is to get in touch with us via email (orders@luckystraps.com.au) and let us know what you are looking for in your custom strap!
Basic information we will need to start the process includes;
- The strap type you are after (range overview)
- Strap length or any custom length alterations you might like.
- Then use the Custom Shop options to describe any additional custom details you might want.
With this additional information we can work with our factory to determine if we have what we need to create your perfect custom strap!
If your Quick Release Clip has broken, please get in touch with us and we will organise to get a new one to you.
Email us at orders@luckystraps.com.au with a photo of the broken clip (or via contact us via the button below).
still have questions?
We have a team of photographers that can help you find the perfect strap!
