Gift Card

GLOVE HANDLING TIMES

Glove orders will be dispatched in 1-3 business days, unless ordered with a strap that needs additional handling times.

If you would like your gloves sooner, we recommend you place your order separately to your strap.

SHIPPING TIMES (NOT INCLUDING HANDLING TIME)

Australia
Standard - 2-5 business days
Express - 1-3 business days 

USA and Canada
Standard - 1-3 weeks
Express - 3-6 business days (not including customs delays)

New Zealand
Standard - 2-6 business days
Express - 2-4 business days

UK and Europe (please look out for notices regarding pickup and VAT taxes)
Standard - 2 to 4 weeks 
Express - 5 to 8 business days (not including customs delays)

Rest of World (tracking not available to all countries)
Standard - 2 to 4 weeks
Express - 6-12 business days (not including customs delays)

IMPORT TAXES
If applicable, please be aware of your countries import taxes (such as the VAT in UK and EU) and duties as you will be responsible for paying any of these types of fees before you can pick up your parcel.

FOR SHIPPING PRICES PLEASE VIEW OUR FULL SHIPPING POLICY HERE.

RETURNS & EXCHANGES POLICY

We offer change of mind refunds on any glove items that are unworn and still have the original packaging.

You will be responsible for paying your own shipping costs for returning your item.  If we are organising an exchange for you we will cover the cost of shipping the new item out to you.

Have questions about our camera straps?

Please use the contact form to get in touch and we will get back to you within 1-2 business days. Please note that we are on Australian time and emails over the weekend may take longer for us to get back to.

Alternatively you can contact us at the following email:

orders@luckystraps.com.au