What type of Personalisation?

HANDLING TIMES

In stock straps will be dispatched in 1-3 business days.

In stock straps with text embossing will be dispatched in 1-3 business days.

Custom Logo straps can take 3-5 weeks before they are dispatched so please contact us before ordering if you have a specific date you need if for.

If applicable, please be aware of your countries import taxes (such as the VAT in UK and EU) and duties as you will be responsible for paying any of these types of fees before you can pick up your parcel.

SHIPPING TIMES (NOT INCLUDING HANDLING TIME)

Australia
Standard - 2-5 business days
Express - 1-3 business days 

USA and Canada
Standard - 1-3 weeks
Express - 3-6 business days (not including customs delays)

New Zealand
Standard - 2-6 business days
Express - 2-4 business days

UK and Europe (please look out for notices regarding pickup and VAT taxes)
Standard - 2 to 4 weeks 
Express - 5 to 8 business days (not including customs delays)

Rest of World (tracking not available to all countries)
Standard - 2 to 4 weeks
Express - 6-12 business days (not including customs delays)

FOR SHIPPING PRICES PLEASE VIEW OUR FULL SHIPPING POLICY HERE.

Lifetime Warranty

Our lifetime common sense guarantee covers your strap from issues with workmanship under normal use conditions. It does not specifically cover any equipment the camera was carrying or normal ageing of leathers. 

Please inspect your camera straps regularly, especially where it connects to the camera. Some small wear marks may appear on the webbing after a lot of use, this is normal.  However, if you think the webbing may be compromised please contact us asap.

Have questions about our camera straps?

Please use the contact form to get in touch and we will get back to you within 1-2 business days. Please note that we are on Australian time and emails over the weekend may take longer for us to get back to.

Alternatively you can contact us at the following email:

orders@luckystraps.com.au